Summary
Employer: Radial3D
Job Title: Social Media Community Manager
Location: 2800 Woodlawn Drive # 101. Honolulu, HI 96822
Hours: 20hrs/wk
Start Date: TBD
Term: long
Compensation: TBD
Benefits: TBD
Company Overview
Radial3D is changing the paradigm of the medical sector by incorporating the latest VR/AR technology into modern day medicine, starting with medical education. Our VR/AR content creation tool allows an instructor to develop educational content and simulations enabling experiential learning experiences that are both reproducible and reusable for students.
Position Overview
This is a high valued position within a small and dynamic startup team. We are looking for people that wear many hats and add value in areas other than the ones listed below to take us to a growth stage company. Social Media Community Manager will be connecting with customers, potential partners, and community members to represent the company in a professional style. You will be one of the first interactions a consumer has with Radial3D.
General Responsibilities
- Social listening/analytics/reporting – brand, reputation, risk, lead/marketing opportunities, define and show clear measurable ROI and results using social media channels
- Paid social strategy and execution – react quickly to organic posts taking traction, determine targeted paid strategy for various products and locations (Twitter, Facebook and LinkedIn); work closely with other paid opportunities including “paid search”
- Social engagement – engage one-on-one with customers and potential customers on all channels, build relationships, leverage influencers and partnerships
- Social publishing – publish proactive content (targeted, paid potential), write content, create assets (infographics, videos, cinemagraphs, photos of products and programs) – engaging content that creates awareness and leads (ties into other channel campaigns – email, print, etc.)
- Social depth – Leverage the channels for sweepstakes, surveys, and other promotions
- New channel opportunities – Stay abreast of the latest trends in social media and how to use them for additional sales
Position Description / Duties
Social Media Community Manager will have specific duties
- Day to day will be either remote or in-person depending on the needs of the company
- Report to the entire team, mainly Evan Young and Jesse Thompson
- Most duties will be on a to-do list and be self-managed by you
- Expectations are to be open, collaborative, transparent, and accepting to feedback
Desired Qualifications / Experience
- 3 or more years relevant experience preferred;
- Experience in multiple disciplines preferred
- Bachelor’s degree in related field (Journalism, Communication, Marketing, Liberal Arts, Public Relations, Advertising) preferred
- Expected to demonstrate expertise through writing and editing tests
- Demonstrated discipline in project execution
- Strong writing, verbal, editing, presentation, and overall communication skills
- Strong dedication to customer service; the ability to remain flexible and adaptable to meet the demands of internal clients and demonstrate enthusiasm and passion for their business
- Sound business and financial acumen
- Ability to perform market research & analytics
- A talent for creative thinking and problem solving
- Ability to follow critical business processes to ensure quality and timely execution of initiatives
- Ability to multitask and maintain high performance under extreme pressure in a dynamic, fast-paced environment